Address:
Mumong Area, Jalan Maulana, Kuala Belait, XX, Brunei
Phone:
(673) 3334707
Hours of Operation:
Mon - Tue 8:30 AM - 12:00 PM and 1:30 PM - 4:30 PM; Wed 8:30 AM - 12:00 PM and 1:00 PM - 4:30 PM; Thu - Fri 8:30 AM - 12:00 PM and 1:30 PM - 4:30 PM; Sat 8:30 AM - 12:00 PM
Damage Waiver
In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).
Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged.
The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.
Normally BND 15.00 per day (if not included as standard)
Windscreen protection
This protection reduces the amount you pay to zero if the windscreen is damaged while you're renting the vehicle. Having windscreen protection also means you won’t pay a Damage/Loss/Repair Processing Fee.
Normally BND 3.00 per day
Avis Brunei accepts most major charge cards.
Unless confirmed otherwise, the amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + BND 100.00) MINUS (Any sum you have already paid when making a “Pay Now” booking)
* The "vehicle rental price" includes the vehicle rental cost and all optional extras you’ve requested, calculated at the start of the rental based on the intended length of
the rental. For the avoidance of any doubt, any “Pay at Location” amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).
The BND 100.00 is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.
In relation to certain high value vehicles, we may require you to provide us with two payment cards for the purposes of the pre-authorisation. Where this is the case, this will be confirmed when making a booking.
If you’d like more details, please call our customer support team or ask a member of our team.
Debit cards are not accepted.
Requirement to bring a valid driving licence with you.
In Brunei, all drivers must bring their valid driving licence with them.
If any of the following applies:
and we cannot confirm with certainty the details included within the driving licence, the driver will also need to provide either an international driving licence or an official English translation, by a notary, of their driving licence. If this might apply to you, please contact us (prior to your pickup date) as we would be pleased to confirm if an international licence or official translation will be required.
Minimum licence requirements
All drivers must have held their licence for at least 1 year from the date of pick-up.
a letter from their driving licence authority stating that they have held it for this minimum period.
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Additional drivers must be approved and specified on the Rental Agreement Form. You must not let anyone else drive the vehicle.
All additional drivers must meet our age, driving licence and ID requirements (additional driver surcharges may also apply).
If we agree to additional drivers, any fees and surcharges will be stated on your Rental Agreement Form.
You will be responsible for all costs whether they're down to you or your additional drivers. It is your responsibility to make sure all additional drivers read the terms set out in the Rental Agreement carefully before they drive the vehicle.
We charge a fee for every Additional Driver we allow to drive the vehicle. The price is BND 15.00 per driver, per rental, for the duration of your rental, up to 28 days.
Minimum age: 21 years
Maximum age: In most cases there is no maximum driver age restriction. There may be a maximum driver age set at either 75 or 80 years of age for insurance reasons.
Specific information for this location is not available at this time.
| Damage/Loss/Repair Processing Fee | Please see the section titled “Damage, loss, injury or theft” in the General Conditions which provides information on how and when we charge costs if the vehicle is stolen or damaged. You can purchase additional waiver and protection products to reduce the amount you would otherwise owe please see details in Part 2 below. As well as charging for any damage or loss suffered, we will also charge you a damage processing fee. The Damage/Loss/Repair Processing Fee is BND 50.00. |
| Fines and charges | If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle. We are unable to tell you about any other restricted areas. If a fine or charge is sent to us because you haven’t paid a charge or complied with the law, we will take payment for:
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| Keeping the vehicle interior clean | Please note the following:
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| If you have an accident | If you do not complete a required accident report form, or we find out the accident report form contains any significant missing or incorrect information, then you will be charged an accident processing fee of BND 80.00. |
GPS Device
GPS Device - This provides a GPS service and unlimited data per day, as well as other useful features you may need when travelling. The fee for hiring GPS Device is BND 10.00 per day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days.
If the GPS Device is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from BND 200.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Car seats
We offer baby, infant and child seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
The fee for renting a seat is BND 50.00 per rental. You get to use the seat for the duration of your rental, up to 28 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between BND 150.00 and BND 250.00 on top of the hire fee.
Vehicles are not permitted to leave Brunei