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Best Rate Guarantee
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Exceptions:
- Car Rental rates from other car rental companies (including but not limited to Avis, National Enterprise, Alamo, Sixt, Dollar, Payless, etc) do not qualify.
- Rates obtained through the use of discounts, coupons, upgrade offers, pre-negotiated (e.g.. group, government, corporate, tour, insurance replacement rentals) or similar rates do not qualify.
- Car rental included as a part of a package rate (e.g. airfare + hotel + car rental, hotel + car rental, airfare + car rental) does not qualify.
- Car rental rates found on an auction or wholesale websites which do not display the name of the car rental company until after purchase, do not qualify.
- Car rental rates obtained from a website that requires a member login order to obtain the rate do not qualify
Free Day earned on 3rd day Minimum
Offer of one day free of the daily time and mileage charges on an intermediate (group C) through a full-size four-door (group E) car. Taxes, concession recovery fee, customer facility charges ($10/contract in CA) and fuel charges are extra. Optional items such as LDW and other surcharges may apply and are extra. Offer valid on minimum three-day rental. The renter is responsible for any additional time and mileage charges over one day. Coupon cannot be used for one-way rentals. One coupon per rental. Offer may not be used in conjunction with any other coupon, promotion or offer. Coupon valid at Budget locations in contiguous U.S. (excluding the New York Metro area). Holiday and other blackout periods may apply. If a rental begins during a blackout period, the whole rental is blacked out and doesn't qualify for use of coupon. An advance reservation is required. Customer must provide profile number associated with the coupon. Reservation must be cancelled by rental date, or coupon will be used. Offer subject to vehicle availability at time of reservation and may not be availabe on some rates at some times. For reservations made on Budget.com, free day will be applied at the time of rental. Budget reserves the right to alter the terms and conditions and use of coupons. Budget reserves the right to refuse or expire coupons at any time without prior notification. Coupons cannot be applied to completed rentals. Renter must meet Budget age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old. Rental must begin on or before 12/31/23.
FREE UPGRADE
One car class upgrade subject to availability on compact through full-size four-door car booking.
VERIFICATION CODE OPTION
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VERIFICATION CODE VIA EMAIL
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5-STAR SAFETY
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
STAY IN COMPLIANCE WITH YOUR COMPANY POLICY
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You may be subject to further employment verification at time of rental.
You can always add a new discount code if you have one.
Best Rate Guarantee
Create or log in to your Avis.com account to get the best rate.
Exceptions:
- Car rental rates from other car rental companies (including but not limited to Avis, National, Enterprise, Alamo, Sixt, Dollar, Payless, etc) do not qualify.
- Rates obtained through the use of discounts, coupons, upgrade offers, pre-negotiated (e.g., group, government, corporate, tour, insurance replacement rentals) or similar rates do not qualify.
- Car rental included as part of a package rate (e.g. airfare + hotel + car rental, hotel + car rental, airfare + car rental) does not qualify.
- Car rental rates found on an auction or wholesale websites which do not display the name of the car rental company until after purchase, do not qualify.
- Car rental rates obtained from a website that requires a member login order to obtain the rate do not qualify.
Free Day Earned on 3rd Day Minimum
Offer of one day free of the daily time and mileage charges on an intermediate (group C) through a full-size four-door (group E) car. Taxes, concession recovery fee, customer facility charges ($10/contract in CA) and fuel charges are extra. Optional items such as LDW and other surcharges may apply and are extra. Offer valid on minimum three-day rental. The renter is responsible for any additional time and mileage charges over one day. Coupon cannot be used for one-way rentals. One coupon per rental. Offer may not be used in conjunction with any other coupon, promotion or offer. Coupon valid at Avis locations in the contiguous U.S. (excluding the New York Metro area). Holiday and other blackout periods may apply. If a rental begins during a blackout period, the whole rental is blacked out and does not qualify for use of coupon. An advanced reservation is required. Customer must provide profile number associated with the coupon. Reservation must be cancelled by rental date, or coupon will be used. Offer subject to vehicle availability at time of reservation and may not be available on some rates at some times. For reservations made on Avis.com, free day will be applied at time of rental. Avis reserves the right to alter the terms and conditions and use of coupons. Avis reserves the right to refuse or expire coupons at any time without prior notification. Coupons cannot be applied to completed rentals. Renter must meet Avis age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old. Rental must begin on or before 12/31/24.
Rent a Car at Richmond
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Your Rate Code cannot be used for this reservation due to following reason(s):
- Rate Code requires minimum length of 5 days
Age
Providing your age allows us to give you a more accurate rental estimate. Restrictions and fees may apply for underage driver's.
Country
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Do you have a Discount Code?
Select the Discount Code option to enter an AWD (Avis Worldwide Discount), Coupon Code or Rate Code
We are sorry, Avis Preferred Points cannot be combined with additional offers and discounts. Only one offer can be applied per reservation. If you wish to use your Preferred Points for this reservation, please remove coupon code.
Coupon Count
These are the available options that may be redeemed.
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COUPON INFO
Your coupon number cannot be used for this reservation due to following reason(s):
- The coupon code entered is not valid. Coupon codes are seven characters, four letters followed by three numbers.
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Richmond (ST5)
Address:
121 Palmer St,
Richmond,
VI,
Victoria,
3121,
Australia
Phone:
(61) 3 9131 8838
Hours of Operation:
Sun 7:30 AM - 12:00 PM; Mon - Thu 7:30 AM - 5:00 PM; Fri 7:30 AM - 6:00 PM; Sat 7:30 AM - 12:00 PM
Holiday Hours:
2024
DAY B4 AFL FINA
September
27
08:00AM - 11:00AM
MELBOURNE CUP
November
5
08:00AM - 11:00AM
CHRISTMAS DAY
December
25
closed
BOXING DAY
December
26
08:00AM - 11:00AM
2025
NEW YEARS DAY
January
1
07:30AM - 11:00AM
NEW YEARS DAY
January
1
07:30AM - 11:00AM
KINGS BIRTHDAY
June
9
07:30AM - 11:00AM
EASTER HOL
April
18
-
April
21
07:30AM - 11:00AM
MELB CUP DAY
November
4
07:30AM - 11:00AM
CHRISTMAS DAY
December
25
closed
BOXING DAY
December
26
07:30AM - 11:00AM
LABOUR DAY
March
10
07:30AM - 11:00AM
AUSTRALIA DAY
January
27
07:30AM - 11:00AM
ANZAC DAY
April
25
07:30AM - 11:00AM
Pick-up Service Available
To use our free pick-up service, call your A rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
Please note that an off-airport Budget location cannot pick you up at an airport that has a Budget location. In this case, either you must rent your car at the airport location, or provide your own transportation to the off-airport location where you prefer to rent
Pick-up Service Available
To use our free pick-up service, call your A rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
Please note that an off-airport Budget location cannot pick you up at an airport that has a Budget location. In this case, either you must rent your car at the airport location, or provide your own transportation to the off-airport location where you prefer to rent
Terms & Conditions
Optional Coverages
Excess Options
Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.
Please click here for further information.
Credit Card Policies
Avis generally accepted credit and debit cards include; Visa, MasterCard, American Express, and an Avis Charge Card. However, some locations may not accept all card types.
At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.
Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.
Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).
Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.
Debit Card Policies
See Credit Card Policy above.
Drivers License
The Driver must (i) hold a full, current and valid driving licence (not being a learners, provisional or restricted licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.
Digital drivers licences (with the correct endorsements) are accepted for any Avis rental. All digital licences must be checked live at the time of rental, via the respective validation process. A screenshot or photo of the licence is not accepted.
A digital licence does not replace a physical licence and you should still carry your physical card, when travelling outside the issuing state or territory.
Public Liability and Property Damage
Please refer to the Rental Terms & Conditions
Additional Driver Policy
All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.
Age Requirements
The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.
Cancellations
You may cancel your booking at any time by calling reservations or managing your booking online.
For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.
- If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
- If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
- If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
- If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
- Amounts indicated above are inclusive of GST.
Fuel Policy
To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection.
Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee.
Modifying Your Booking
- You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
- For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
- Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.
Pre-Authorisations
At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.
Passenger Vehicles
Pay later reservations
- $0 for credit card payments
- $200 for debit card payments
- $200 for all Signature Series vehicles only credit cards are accepted
Pay now reservations
- $200 for credit card payments
- $200 for debit card payments
- $200 for all Signature Series vehicles only credit cards are accepted
Commercial Vehicles
- Up to $400 for credit or debit card payments. Please confirm with the pickup location
A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.
Privacy
The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.
Rates and Inclusions
The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.
Rental Qualification Policy
Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here. https://www.avis.com.au/en/rental-qualification-policy
Signature Series
When renting a vehicle from the Signature Series range specific Terms and Conditions apply.
- Debit cards are not permitted.
- At the start of your rental, a hold will be placed on your card for the total estimated rental charges plus an additional pre-authorisation of $200 on credit card.
- Drivers must hold a full valid drivers licence (not being a learners or provisional licence) and be over 25 years of age.
- Local Renters - The Local Airport Qualification Form must be completed with 2 contact telephone numbers. A second form of identification will be required for your booking. You will be required to provide proof of your current address that matches your current driver¿s licence. An example of the acceptable form of ID is a current utility or phone bill.
- Interstate one-way rentals are not permitted on Signature Series vehicles.
Travel Restrictions
Area of Use Restrictions
Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.
Where You Can and Cannot Drive the Vehicle
You and any Authorised Driver must not, unless authorised in writing by Avis drive or take the Vehicle:
IN QUEENSLAND
-
On Highway No. 27: beyond Chillagoe in a westerly direction
-
On Highway No. 1: beyond Normanton in a southerly direction and no further north than Karumba
-
Beyond Cooktown to the north or Lakeland to the west and no further north than Cape Tribulation on the Coast Rd
-
On a coastal road north of Cape Tribulation, unless the vehicle is a 4WD vehicle
-
On the Bloomfield Track north of Cape Tribulation
IN NEW SOUTH WALES
-
Above the snow line; being Jindabyne, from the beginning of June until the end of September
IN VICTORIA
-
Above the snow line; being Bright, from the beginning of June until the end of September
IN WESTERN AUSTRALIA
-
On the Kalumburu Rd, Tanami Rd, Canning Stock Route, Gunbarrel Hwy and Holland Track
-
On the Gibb River Rd, Broome-Cape Leveque Rd, Bungle Bungles, Karijini National Park and Windjana Gorge unless the vehicle is a four-wheel drive
IN NORTHERN TERRITORY
-
Gove Peninsula
-
On the Jim Jim Falls Rd to Jim Jim Falls and Twin Falls